Hivearchive Help & Support

At Hivearchive, we’re committed to ensuring a seamless experience for all our users. Whether you’re a paid user or trying out our services for the first time, we’re here to help. If you have any queries, encounter any issues, or have feature requests, our dedicated support team is just a click or a call away.

How to Reach Us

• Support Email: Reach out to us with your queries at [email protected]
• SMS/Text Support: Text us for quick assistance at 1-425-780-6533

How to Report a Bug

Experiencing issues? Help us fix them faster by providing the following information:

1. URL: Where did you encounter the error?
2. Error Messages/Codes: Did you see any error messages or codes? Please provide them.
3. Expected vs Actual Result: What did you expect to happen vs what actually happened?

After your bug report is submitted, we’ll provide a tracking ticket for you to follow the status of your issue. Our developers will then work diligently to resolve the problem and improve your experience.

Feature Requests

At Hivearchive, we continuously strive to evolve our services. If you have an idea or feature you’d like to see implemented, don’t hesitate to let us know. We value your feedback as it helps us serve you better.

Remember, you’re not just a user, you’re part of the Hivearchive community, and your satisfaction is our priority.