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What’s the difference between Amazon suspension and deactivation?

21 October, 2022 | 4 Min Read

Difference between Amazon Suspension and Deactivation

Introduction

As you begin to sell with Amazon, it’s important to understand their platform rules. Amazon can be very strict on how you list products, what products you can sell, how you ask for reviews, provide customer service, and more. If you fail to follow or understand these rules, your account can be suspended or deactivated. It’s up to you to keep your business in Amazon’s good graces.

What are Amazon’s rules for Sellers?

According to Amazon, there are three key rules that sellers must follow:

  1. Sellers must provide accurate, complete, and up-to-date contact information.
  2. Sellers must create listings that are complete, accurate, and up-to-date.
  3. Sellers must price their products competitively.

Why could Amazon deactivate my seller account?

There are a number of reasons why Amazon could deactivate a seller’s account. Some of the most common reasons include:

  1. Violating Amazon’s rules for sellers
  2. Selling counterfeit products
  3. Engaging in fraud or other illegal activities
  4. Failing to pay Amazon fees
  5. Failing to ship products to customers in a timely manner
  6. Receiving too many negative customer feedbacks

Will Amazon deactivated my account for no reason?

No, Amazon will not deactivate a seller’s account for no reason. If a seller’s account is deactivated, it is usually because the seller has violated one or more of Amazon’s rules.

What is the difference between Amazon suspending and deactivating my seller account?

Amazon suspending a seller’s account means that the seller can no longer sell products on Amazon. However, the seller’s account is not permanently deactivated and the seller can still log in to their account.

Amazon deactivating a seller’s account means that the seller’s account is permanently deactivated and the seller can no longer log in to their account.

Can I appeal an Amazon account suspension?

Yes, sellers can appeal an Amazon account suspension. However, there is no guarantee that Amazon will reinstate a seller’s account.

How do I appeal an Amazon account suspension?

Sellers can appeal an Amazon account suspension by contacting Amazon and providing evidence that they have corrected the problem that led to the suspension.

Are there resources to assist me in reactivating my Amazon seller account?

Yes, there are a number of resources that can help sellers reactivate their Amazon seller accounts. These resources include:

  1. The Amazon Seller Forums
  2. The Amazon Seller Central Help pages
  3. Amazon Seller Support

Are there lawyers who specialize in helping me reactivate my Amazon seller account?

Yes, there are lawyers who specialize in helping sellers reactivate their Amazon seller accounts. These lawyers can help sellers navigate the appeals process and provide evidence to support their appeal.

What are the top 5 layers specializing in Amazon seller account suspensions?

The top 5 lawyers specializing in Amazon seller account suspensions are:

  1. Rosenbaum Famularo, PC
  2. Cascadia Seller Solutions
  3. Riverbend Consulting
  4. The eCommerce Law Group
  5. Amazon Sellers Lawyer Team

What is Amazon Account Health Rating?

The Amazon Account Health Rating is a metric that Amazon uses to measure a seller’s performance. A seller’s performance is measured by a number of factors, including customer satisfaction, order defect rate, and cancellation rate.

How do I raise my Amazon Account Rating (AHR)?

There is no specific formula for raising a seller’s Amazon Account Rating. However, sellers can improve their AHR by providing excellent customer service, fulfilling orders promptly, and avoiding cancellations.

How to close a deactivated Amazon Seller Account?

If a seller’s account has been deactivated, the seller can contact Amazon and request that their account be closed. Amazon will then close the account and the seller will no longer be able to log in to their account.

How to reactivate deactivated Amazon Seller Account?

If a seller’s account has been deactivated, the seller can contact Amazon and request that their account be reactivated. Amazon will then review the seller’s account and decide whether or not to reactivate it.

Hivearchive is a web-based application that helps Amazon FBA sellers track their sales and profits. It provides data analytics and visualization tools to help sellers understand their sales data and make better business decisions. Hivearchive also offers a Profit Tracker tool that helps sellers track their profits over time.

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